Returns & Exchanges
We want you to be spellbound by your purchase; if a product doesn't meet your expectations, we accept returns of gently used items within 30 days of delivery. Please note that original shipping fees are non-refundable and a small restocking fee may apply to certain returns.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be emailed to you along with a return authorization form to include in your package.
- 3.Package Securely
Carefully pack the products in their original ritual packaging or a sturdy box to ensure they arrive back to our studio safely.
- 4.Receive Your Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.