Frequently Asked Questions
Everything you need to know about our products, shipping, and magical formulations.
Are Rituel de Fille products natural and cruelty-free?
Yes. Every Rituel de Fille product is 100% cruelty-free and formulated with the minimum number of ingredients necessary. We use ethically sourced, natural ingredients and avoid synthetic fragrances, parabens, and phthalates.
How long will it take for my order to arrive?
Domestic orders typically process within 2-3 business days. Once shipped, standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return policy?
We want you to love your purchase. If you are not satisfied, we accept returns of gently used products within 30 days of delivery for a refund or store credit, minus shipping costs.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any customs duties or taxes.
How can I find the right shade for my skin tone?
We offer detailed shade descriptions and swatches on every product page. If you need personalized assistance, you can contact our color experts at [email protected] for a custom recommendation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for installments on eligible orders.